Welcome to Careforce
What Careforce does, who it serves and where to find help.
Careforce builds AI workers for health plans and provider organizations. They make and answer the calls and texts that keep members enrolled, scheduled and in care, and they do the data work behind that outreach. Your team sets the rules, watches every conversation and steps in when a person is needed.
Careforce was founded in 2024 and is part of the Y Combinator Fall 2024 batch.
Who we work with
- Medicaid and Medicare Advantage health plans, including D-SNPs
- County public health departments
- Community health centers and FQHCs
- Provider groups and specialty practices, such as primary care, cardiology, GI, behavioral health and imaging
Meet the team
| Name | What it is | What it does |
|---|---|---|
| Angelica⟡ | AI care coordinator | Calls and texts members, inbound and outbound, in 29 languages, and hands off to your staff when a person is needed |
| David⟡ | AI data analyst | Gathers data from the systems your team uses, answers questions in plain language and builds reports |
| Duties | The jobs Angelica⟡ and David⟡ run | Each duty is one workflow, such as a redetermination campaign or appointment reminders, with its own script, rules and outcomes |
| Careforce platform | The web app for your team | Set up duties, follow calls and texts as they happen, review transcripts and read the results |
Start here
How Careforce works
Duties, the AI workers and what your team sees.
Launching with Careforce
The steps from signed agreement to first live call.
FAQ
Short answers to the questions we hear most.
Security and HIPAA
For security reviewers and compliance teams.
Responsible AI
How Angelica⟡ stays on script and when she hands off.
Looking for something specific?
Press ⌘K to search every page you can read. Customers and prospects see more pages after they sign in.
Getting help
Customers can ask David⟡ from any page of the Careforce platform or email their Careforce account team.